How conducting an employee survey revealed a strong desire for more communication, fun, and recognition at work. In response, the company introduced initiatives such as Teh Tarik Sessions, Skip Level coffee chats, and regular Townhalls to improve engagement and transparency. These actions led to stronger team spirit, better client results, and increased trust—both internally and with clients. The company now aims to build on this momentum toward a “High Performance Culture” in 2026, where engagement and satisfaction drive productivity and attract new talent.
