By Fariz Abdullah, CEO
On 23 April 2023, CXL Group announced the merger with Whyze Solutions, a Singapore based HR & Payroll platform provider, and together with The Ability Centre in Japan, formed a tripartite merger poised for a promising future.
The courtship between the parties started about a year ago and like most matchmakings, sparks flew and we found ourselves mutually attracted by each other’s solutions. After the necessary due diligence was completed, this merger was then birthed at the juncture of a reawakened economy post-Covid-19. The future from henceforth seems promising and we can’t wait to share with you about what lays ahead.
Technologically-Powered Human Resources Outsourcing Services All Under One Roof
From us at CXL, our expertise is rooted in Contingent Workforce, HR & Payroll Outsourcing, and Executive Search solutions. For Whyze Solutions on the other hand, the strength of their robust online HR & Payroll software is evidently shown by their 2,000-odd customers. Astoundingly, these also include payroll processing of up to 100,000 payslips per month. This merger was a no-brainer from the get go as it allowed us to mutually enhance our offerings without encroaching into each other’s business.
Our united entities would also enable us to now have the prowess to flex our muscles together as a holistic one-stop shop that could extend the three main pillars of CXL solutions and the fourth pillar from Whyze as an HR & Payroll SaaS platform from our very own backyard. This eradicates the need to rely on third-party platforms like how we used to.

The combined suite of services empowers us to now begin offering our own technology in a more meaningful way than just a normal tech house could (who tend to offer themselves as HR Outsourcing Companies). This stems from our customising capabilities and quicker deployment from start to finish, not forgetting our proven in-house HR expertise. I believe this is the perfect solution for most SMEs looking for a qualified HR service provider. This may also be something suitable for larger size companies like an MNC or a conglomerate.
While the auspicious date has been formally recorded as 23 April 2023, we will nevertheless continue to operate as we were without any name change, or at least not for the time being. This allows for business-as-usual until we are more acquainted with each other internally and also more familiar with the products and services we can bring to our target markets. To stick to the same operative names would also lessen the disruption with our stable of clients which when looked at from the big picture perspective, will form the strong platform we will springboard from to the Southeast Asian markets.
With Asean looking optimistic as an economic region of its own, with an estimated population of 663 million and GDP of US$3.3 trillion as of 2021 (source: aseanstats.org), we are hopeful that this merger will be the first step of many things to come. Regionally, some of the immediate markets we’re looking at are Thailand, Vietnam, Indonesia and the Philippines.
Cross Border Opportunities in Remote Working
In terms of services, one of the main areas we’re looking to tap into is remote working where employers can now consider hiring talents from another country. Such an arrangement is ideal for companies looking to expand their resources quickly but find it difficult to source for the right talents due to factors like cost and availability.
Taking our example as a reference, this merger shall see Whyze Solutions engaging talents in Malaysia and they will all be housed in our very own premises. From a financial standpoint, such a remote working arrangement offers an immediate savings of 25% to 45%. This should prove to be a strategic decision whether or not the economic climate is in a bull or bear market.
Product Features
In terms of product features, if we meticulously map them with our existing payroll solutions, we will possibly identify some processes that are available only in CXL or only in Whyze but not mutually present in each other. But this is in no way a defect or a strange anomaly, it is just the peculiarity of payroll systems customised for each domestic market. As such, if one were to raise the issue of not having “OT Approval” or “Training Request and Training Plan” from the Malaysian platform, the good news is over time, these can be rolled out seamlessly through our product updates.
Zero Retrenchment
We are glad to share that through this merger, we have been able to keep everyone on board with zero retrenchment since there is no duplicity of work. To us, this is important because it sends a message to our employees that we do not necessarily abide by the infamous cost cutting measures from a merger exercise. We are in fact looking at hiring at least 6 to 12 more people to join us where about 5 to 10 will be hired for Whyze in Malaysia.
On to the most important question now, will there be a launch party to commemorate this momentous occasion?
To me personally, this is a corporate milestone worth celebrating. We are drawing up plans as we speak but with much still needed to be done, we may be looking at 2024 to hold this exciting party. So do stay tuned with us here and follow us on all our social channels – LinkedIn, facebook and instagram.
About Whyze Solutions
Headed by CEO Karrie Cheung, Whyze Solutions was founded in 2008 as an HR & Payroll solution provider. Serving more than 2,000 customers, Whyze’s clientele range from new start-ups, SMEs, non-profit organisations to MNCs. For more of the multi-award winning company, head on to their website at whyze.com.sg.
Coming back to the question, “Is my salary data safe when it is outsourced to a third party?”
On the technical end, our Tier 3 (highest in Malaysia) bank-grade data centre stands as one of our strong pillars that spells confidence. It is fully certified for its safety credentials by international compliance standards like the Uptime Institute Tier III Certification of Constructed Facility & Design Documents; Threat, Vulnerability and Risk Assessment; Data Centre Risk Assessment (DCRA); Payment Card Industry Data Security Standard (PCI DSS) and ISO certifications for ISO/IEC 27001 Information Security Management System, ISO/IEC 20000-1 IT Service Management System and ISO 9001 Quality Management System. They are the reason why we pass the audit and penetration tests regularly, including those requested by our MNC clients. Going a step further, we also share our test results with our clients so they know how we’re performing from time to time.
But beyond the cold rooms and elevated floors of the data centres, one of the most commonly cited factors for data leakage is human errors. This includes passwords on sticky notes, sharing of passwords, absence of a password change schedule, placement of sensitive files and so on. When systems are also built with a single entry point without any perimeter fencing consideration, it raises the risk of having the data being tampered with.
In this sense, it is worth noting that as a fellow service provider in the market, we abide strictly to data security & protection as stipulated in our SLA and NDA, this includes safeguarding your payroll secrets with as minimal human intervention as possible, sometimes limited to only one or two personnel from our office to process north of 500 or even 1,000 payroll data and over multiple payroll cycles too.
About Fariz
Fariz Abdullah is the Chief Executive Officer (CEO) of CXL Group. The organisation offers HR solutions which include Contingent Workforce, Executive Search and Payroll & HR Outsourcing. Under his purview, Fariz has transformed CXL Group into an HR organisation that believes in the importance of advancing through technology but with a deep focus on the human touch in an increasingly digital era.