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Telemarketing Executive (Insurance)

Work Type: full time (contract)

Work Schedule: Monday to Saturday (9am – 6pm)

Remuneration: RM1,600 – RM 2,100 Unlimited Commission

Location
  • Taman Tun Dr Ismail, Cheras.
Job Description
  • Assist with outbound calls and perform outgoing calls to provide information to customers about products and services.
  • Follow up with the customers on pending cases.
  • No prior work experience is required.
Job Requirement
  • Must possess a minimum of SPM (credit), Diploma or Degree in any field.
  • Training will be provided.
  • Able to start work immediately.

Customer Service, Inbound Calls

Work type: Full-time

Work Schedule: 5 working days (Monday to Sunday), rotational off-days

Remuneration: Rm 1,500 – RM 1,700 + allowance

 
Location
  • Bangsar, Taman Tun Dr Ismail.
Job Description
  • To attend/ answer inbound calls from customers.
  • Identify the customer’s technical, billing and product issues.
  • Assist them to solve the problems by providing the right solution/troubleshooting.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Job Requirement
  • Qualifications: Primary/Secondary School/SPM/”O” Level, Diploma/Degree in any field.
  • Applicants must be willing to work in Bangsar or Taman Tun Dr Ismail.
  • Candidate must be able to work on weekend/public holiday according to the designated shift schedule. Rotational shift cycle: 6.30AM-3.30PM/ 1.00PM-10.30PM.

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Telemarketing Executive (Insurance)

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Customer Service, Inbound Calls