Telemarketing Executive (Insurance)
Work Type: full time (contract)
Work Schedule: Monday to Saturday (9am – 6pm)
Remuneration: RM1,600 – RM 2,100 Unlimited Commission
- Taman Tun Dr Ismail, Cheras.
- Assist with outbound calls and perform outgoing calls to provide information to customers about products and services.
- Follow up with the customers on pending cases.
- No prior work experience is required.
- Must possess a minimum of SPM (credit), Diploma or Degree in any field.
- Training will be provided.
- Able to start work immediately.
Customer Service, Inbound Calls
Work type: Full-time
Work Schedule: 5 working days (Monday to Sunday), rotational off-days
Remuneration: Rm 1,500 – RM 1,700 + allowance
- Bangsar, Taman Tun Dr Ismail.
- To attend/ answer inbound calls from customers.
- Identify the customer’s technical, billing and product issues.
- Assist them to solve the problems by providing the right solution/troubleshooting.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Qualifications: Primary/Secondary School/SPM/”O” Level, Diploma/Degree in any field.
- Applicants must be willing to work in Bangsar or Taman Tun Dr Ismail.
- Candidate must be able to work on weekend/public holiday according to the designated shift schedule. Rotational shift cycle: 6.30AM-3.30PM/ 1.00PM-10.30PM.