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Customer Service Representative

Work Type
Full Time, Contract
Location
Taman Tun Dr Ismail, Bangsar or Kelana Park View

Job Description

  • Attend to and answer inbound calls from customers.
  • Identify technical issues faced by the customer and assist them to solve the problem by providing the right solution/trouble shooting.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Job Requirement
  • Candidate must possess at least SPM qualifications.
  • Applicants must be willing to work in Bangsar / TTDI / Kelana Park View.
  • Fresh Graduates are welcome to apply.
  • Candidate must be able to work on weekends or public holidays according to the allocated shift.

Remuneration:

  • Up to RM 2,300 per month (subject to candidate’s qualifications and experience).

How to Apply

Drop us your details and resume below or contact Fadzrin at 019 343 4781 (https://wa.link/v1hh62) or via email at fadzrin.r@cxlgroup.com.

Apply Now!

Send us your CV and we’ll be in touch 

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